Delete your Hi Speakers account

1. In the app

It takes three steps, and the account is deleted right away:

• Open Hi Speakers and sign in with the account you want to delete.
• Tap your photo at the top of the screen to open Profile.
• Tap Delete account and confirm.

2. Without the app

If you no longer have the app or cannot sign in, write to hispeakers01@gmail.com from the email of the Apple or Google account you used, with the subject “Delete my account”. We delete the account and everything listed below, and reply when it is done, within 45 days.

3. What is deleted

Deletion is permanent and cannot be undone. It removes:

• Your user: name, email and sign-in sessions. With Sign in with Apple, access is also revoked at Apple.
• Your preferences: app language, native language, appearance and time zone.
• Your decks and cards, the reference audio of your cards and your requests to Isabella.
• Your practice history: attempts, scores, the sounds and words you got wrong and the grammar patterns behind each mistake.

4. What is kept

Some data is not linked to your account, so it is not part of the deletion:

• Shared reference voice: the synthetic audio of each text stays in a cache shared among users, identified only by a signature of the text, with no owner.
• Anonymous technical device data: it has no name, email or account, so it cannot be linked to you.
• Profile photo: it only ever stays on your phone, and is removed when you uninstall the app.
• An access token already issued may work for a few more minutes, but there is no data left for it to open.

5. More information

The privacy policy explains all the data the app uses. For any question, write to hispeakers01@gmail.com.